Prescription Requests

Send a clear copy of a valid prescription for pharmacy review. A submission is an enquiry only. A pharmacy representative contacts you about availability and the appropriate next step.

Private by design

Provide only the details needed for the review. Your information is handled as described in the Privacy Policy.

Files stored privately

When secure submission is enabled, uploads go to private, access-controlled storage, never a public link.

Reviewed by the pharmacy team

A pharmacy representative reviews each request and contacts you. Nothing is dispensed until that review is complete.

How it works

A simple three-step review

Every request follows the same honest process. Nothing is promised or dispensed until the pharmacy completes its review.

Submit your prescription securely

When secure online submission is enabled, provide your contact details and a clear PDF, JPG, JPEG or PNG copy of the prescription.

The pharmacy reviews your request

A pharmacy representative checks the information provided and determines what further information may be needed.

The pharmacy contacts you

A representative contacts you regarding availability and the appropriate next step. No supply is confirmed until that review is complete.

Submission does not confirm availability, approval, dispensing or purchase.

Start a request

Send your prescription for review

Complete the form and attach one clear file. A pharmacy representative will contact you about the appropriate next step.

This page is not for emergencies. Do not use the website, prescription form or WhatsApp in a medical emergency. Seek urgent professional assistance or visit the nearest appropriate health facility.

This form needs JavaScript to submit securely. To send a prescription now, call 0977488684 or use WhatsApp and attach a clear photo of the prescription.

Full name

Please enter your full name.

Phone number

The number the pharmacy should use to reach you.

Please enter a phone number with at least 9 digits.

Email (optional)

Please enter a valid email address, or leave this field empty.

Preferred contact method

Phone call WhatsApp

Notes for the pharmacy (optional)

For example, a question about the prescription. Please do not include payment details or unrelated personal information.

Prescription file

Drag and drop your prescription here

or browse your device

One clear file: PDF, JPG, JPEG or PNG, up to 10 MB.

Please attach a prescription file.

Submitting starts an enquiry for pharmacy review. It does not confirm availability, approval, dispensing or purchase.

Prefer WhatsApp?

Attach a clear photo of the prescription and include your name. Response times can vary, so telephone the pharmacy for a time-sensitive request during opening hours.

WhatsApp the pharmacy Call 0977488684

Pharmacy hours

Open 6 days a week

Monday to Friday: 08:00 – 19:00
Saturday: Closed
Sunday and Public Holidays: 08:00 – 14:00

Prescription files are kept in private, access-controlled storage and are never shared through a public link. Read the Privacy Policy for details.

FAQs

Prescription questions

The essentials about online submission, file types and what a request means.

Secure online prescription submission can be used only when the protected upload service is enabled. When it is unavailable, call or WhatsApp the pharmacy. Do not send a prescription through an unprotected contact form or public channel.

No. Submission does not confirm availability, approval, dispensing or purchase. A pharmacy representative must review the prescription and contact you about the appropriate next step.

When secure submission is enabled, the accepted formats are PDF, JPG, JPEG and PNG, with a maximum file size of 10 MB. Upload only a clear prescription and the minimum information needed for the pharmacy to review the request.

View all FAQs